[ultimate_heading main_heading=”Solve iQ Help Center” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” main_heading_font_size=”desktop:34px;mobile_landscape:22px;mobile:22px;” main_heading_line_height=”desktop:46px;mobile_landscape:32px;mobile:32px;” sub_heading_font_size=”desktop:58px;mobile_landscape:38px;mobile:30px;” sub_heading_line_height=”desktop:68px;mobile_landscape:48px;mobile:40px;” sub_heading_margin=”margin-top:30px;margin-bottom:100px;” main_heading_font_family=”font_family:|font_call:” main_heading_style=”font-weight:normal;font-style:normal;” sub_heading_font_family=”font_family:|font_call:” sub_heading_style=”font-weight:700;” main_heading_margin=”margin-top:100px;”]FAQ & Support Options[/ultimate_heading]
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Is Solve iQ safe to install?

Yes Solve iQ is safe to install we are certified through AppEsteem.org and you can learn more about on our Software Principles page.

SOLVE iQ takes pride in the fact that we are open and transparent with our users and we strive to project that with the partners we have relationships with. We feel it is important to create strong long lasting partners that reflect our same values in terms of putting the user first and providing only top tier products and services.

Which common issues does Solve iQ fix?

  • Device Driver Matching Technology to help with the following examples:
    • Printer
    • Webcam
    • Sound
    • Wifi
    • Video
    • Mouse/Keyboard
    • and more!
  • Deceptive Software Detection and Protection
  • Windows System Optimization Services
  • Just-In-Time Software Optimization Service (Maximize the software you use most)
  • System Clean Up Tool (Free up space on your PC, removing unnecessary files)
  • Patented User-Intent and Contextual Delivery of Productivity Enhancements In Real-Time

Get the most out of your tech ALL of the time!

Do I need a subscription to use Solve iQ?

Yes, a subscription is required to enable all the features of Solve iQ. Solve iQ is an ongoing service that includes system and application optimizations, enhanced security features, system file cleaning, unlimited support for any of your home PC devices, and more. This small monthly fee can be a major savings to you; other similar service providers can cost $250-$500 a year or more!

With Solve iQ you get the piece of mind knowing that you have a professional support technician available to you 7 days a week to help you with any PC related issues you are having in your home. Plus, our drive monitoring service will keep your Windows PC device drivers up-to-date and working at peak performance, reducing the frustration of having to search online; saving you time and money.

Which Windows operating systems does Solve iQ support?

Solve iQ can run on all the most popular Windows OS versions including Windows 10, 8 and 7.

Our service is working for you where-ever you are. At home, at your favorite coffee shop, or wherever your travels take you. We’re always a couple of clicks away. Our real-time device monitoring ensures that we deliver to our protection promise on a continuous basis.  So you know your productivity will be improved.

How do the driver updates work?

Solve iQ leverages automated support to fix the most common issues that a computer user experiences. We are the only service on the market that matches the driver based on the specific make and model machine of the consumer; all other competitors only match on date/version of drivers which do not provide the optimal driver recommended by the manufacturer of the PC. We also provide human technical assistance for those cases where automation just isn’t doing the trick!

While drivers can be obtained for free from their respective hardware manufacturers, the process of finding, selecting, and installing this software  takes time and often expert knowledge to resolve the issue correctly. Solve iQ is the solution for the everyday PC user to keep their devices running smoothly.

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Need to talk to someone? Our world class customer service representatives will help you.

Call:  1-855-354-4801
Email: support@solveiq.com
Customer Portal: Go To Account Portal