Solve iQ Enterprise | Improve Customer Satisfaction Through Enhance Experience
More Support, Less Need For Customer Service
If support costs or CSAT are still challenging you, we’re here to help.
Proactively Reduce Customer Support Costs
Increase Performance And Customer Satisfaction
Our patented ‘Just-In-Time’ engine delivers better out-of-the-box performance with fewer customer service calls. Solve iQ provides performance enhancements with every app launch, networks change event, and other high impact user-initiated events.
Minimize Device-Related Support
Reduce support contacts and increase customer success rates on your high-traffic support pages. Solve iQ lets you deliver drivers and other device-centric solutions with every Plug-And-Play event and other user-behavior-based triggers.
Reduce Resolution Time
Display Customer Self-Service History And Relevant Telemetry To Arm Your Agents With One-Click Remote Connections And Solution Push Capabilities.
Expand Customer Protection
Proactively Reduce The Biggest Driver Of Performance-Related Customer Support Calls: Exposure To The Apps And Malware Sites That Kill PC Performance.